Shipping policy

PROCESSING TIMES

All Maraé & Co. curated luxury wellness boxes are handcrafted in small batches in Montreal, QC.

• Standard Items: Please allow 2 to 4 business days for your order to be processed, packed, and dispatched.
  
  
• Pre-Order / Batch Items: Items designated as Pre-Orders or initial batch releases will ship according to the specific countdown or date window listed transparently on the product page at checkout.
  
  

DOMESTIC & INTERNATIONAL TRANSIT

We offer tracked shipping across Canada and internationally. Once your order is processed, a tracking link will be automatically emailed to you.

• Local QC/ON Delivery: Estimated 2-5 business days.
  
  
• Rest of Canada: Estimated 3-7 business days.
  
  
• International Shipping: Timelines vary widely based on your location and regional customs checkpoints.
  
  

CARRIER DELAYS & CUSTOMS FEES

Maraé & Co. is not liable for unexpected delays caused by third-party shipping couriers, customs backlogs, severe weather disruptions, or labor strikes. Customers are entirely responsible for any localized import duties, taxes, or custom clearancing fees levied by their destination country.